Contact
Open a ticket.
If something is wrong, tell us in Discord and we will sort it out.
Traceix Discord tickets
Open a ticket, describe the issue, and we will get back to you.
Open a Discord ticket, explain what happened, and we will take it from there. Keep private documents, passwords, and access codes out of the ticket.
What to send
If you have an issue, open a ticket and explain what happened. Add a page link or screenshot if it helps. We will ask for anything else we need.
Response handling
Tickets are reviewed by the Traceix team. Explain the issue clearly and we will follow up in the same ticket.
Editorial responsibility
Traceix maintains the tier list and its public notes. If a listing or statement needs attention, open a Discord ticket and we will review it.
Icelandic framework
The service is operated with an Icelandic legal framework in mind. Read the current Act No. 30/2002 for the rules that apply to electronic services.
Return to the policy
The tier rules and tracking date are explained in the legal center.
Return to the legal center